Join Michelle Pascoe, Business Women Australia Leader and Founder of Optimum Operating Procedures and Services (OOPS), online for an afternoon of relaxed networking. Grab a coffee, healthy juice or vino and jump online to catch up with BWA members and guests, reflect on the week, and share any successes or triumphs you have had recently.
This is a great way to wind down and connect with fabulous business women from all around Australia. A positive dose of fun and optimism, a bit of sharing and caring during these challenging times. Michelle is known for her down to earth personality and is able to draw anyone out of their shell to join in the fun.
This will be an arvo of honest sharing of the ups and downs of life in the corporate fast lane. Join us for a virtual event full of surprises, a few laughs and great support.
Register today for the zoom link.
If you have a burning issue or idea you’d like added to the agenda just email Michelle at michelle@michellepascoe.com or raise it in the chat box when you are online, and this will be added to the agenda.
The BWA Zoom room is interactive so make sure you test your connection, audio and video beforehand so you can fully participate.
Book your place today.
Start time:
AWST: 2.30 pm
ACST: 4.00 pm
AEST 4.30 pm
About Michelle Pascoe:
Michelle Pascoe (CSP) truly is a jack of all trades, she is an internationally accredited speaker, business coach, accredited trainer, researcher, two time published author and podcaster. Michelle lives and breathes her passion for customer service, mystery shopping and team motivation. She is an experienced businesswoman and a retention specialist in every aspect of service operations and processes and their impact on the customer experience. In 1994 she founded one of Australia’s most respected training companies, Optimum Operating Procedures and Services Pty Ltd (OOPS) which is now a thriving provider of mystery shopping, service benchmarking, surveys and focus groups, competitor audits, team training and leadership development.
Michelle has applied the very tips and techniques that she presents on in achieving her own business success to her latest project Second Momentum. An online coaching program designed to help women ignite their passion and start the business of their dreams.
Her key focus and passion is service delivery through mapping the journey of today’s customer. Michelle believes that no matter what industry, service is the key point of difference in creating the essential human connection. The emergence of the Extreme Customer, who is connected, competitive and optimistic, and relentless in their pursuit of value, is driving the changes in how businesses deliver their product or service.
ABOUT BUSINESS WOMEN AUSTRALIA (BWA):
BWA provides opportunities to connect, develop your business knowledge, collaborate and make great friendships. Our professional development programme focuses on business growth, personal development and leadership. Connecting with like-minded women is a great way to make long-term relationships and build your profile in business. Our dynamic network is an excellent source of new perspectives, experience and ideas. We share our challenges and goals providing each other with valuable support.