Mandurah / Murray, Customer Service & Brand Messaging

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BWA Mandurah Region - Customer service and Brand Messaging

Mandurah / Murray, Customer Service & Brand Messaging

March 10, 2021 @ 9:30 am – 11:30 am
Pinjarra Golf Club
Sutton Street Pinjarra
WA 6208
Mandurah / Murray, Customer Service & Brand Messaging @ Pinjarra Golf Club

Join Business Women Australia’s National Director Lyn Hawkins & Sue Daley for a fun morning of networking, business development & knowledge.


Join Business Women Australia’s National Director Lyn Hawkins and Sue Daley, alongside members and guests for a fun morning of networking, business development and knowledge sharing.


How can customer service differentiate your business and deliver on your brand promise? Why is it important?

This interactive session will bring the power of the collective together as we identify the best ways to increase customer loyalty and repeat buyers.

The best businesses are able to continuously improve their revenue streams and generate positive word-of-mouth where their customers become ‘raving fans.’

Join us for a great morning, tapping into Sue and Lyn’s experience and expertise. Lyn will facilitate a morning that digs deep and will leave you with practical ideas you can implement immediately.

Register TODAY for this face to face event! Morning tea provided.

About Lyn Hawkins:

Lyn is the National Director of Business Women Australia and a management consultant with a focus on business growth, marketing and cultural transformation. She has held senior roles with KPMG, HHG Legal Group, HLB Mann Judd and Telstra, in addition to General Management roles with technology-based businesses. As a Principal of a successful consulting practice Lyn assists her clients to develop and implement growth-focused business strategies and marketing plans.

About Sue Daley:

Sue is the Mandurah region’s renovation specialist. She helps homeowners, investors and business owners transform their homes, offices and investment properties into liveable, loveable spaces that you want to spend time in. Sue’s passion started when she first invested in property and saw the transforming potential of renovating. Over the years Sue has developed a great network of independent trades committed to her culture of exceptional customer service. Maiolo Constructions Pty Ltd forms the final piece of the property transformation puzzle. Joe (owner of Maiolo Constructions) and Sue describe themselves as the Yin and Yang of property development. Sue’s scheduling is pretty legendary, clients joke that she’ll have your home renovation organised, planned and be whipping the trades into shape before you’ve even had your first morning coffee!

About Business Women Australia (BWA)

BWA provides fabulous opportunities to connect, develop great contacts, friendships and support. Networking with like-minded women is a great way to make long-term relationships and build your reputation. Our dynamic network is an excellent source of new perspectives, experience and ideas. We share our challenges and goals providing each other with valuable support.

BWA welcomes new members and guests to our events. Check out our online webinars by viewing the Events Calendar on the BWA website.

We welcome new members – join here.

BWA brings together business women from all sectors, industries and states;

  • business owners and entrepreneurs
  • executives and managers
  • professionals
  • women on boards
  • emerging leaders
  • women who desire growth and high level connections

Business Women Australia is focused on key areas of development;

  • Leadership
  • Business Improvement
  • Personal and Professional Growth
  • Connections and Friendship

Join as a member today.

Save the date; 2nd Wednesday of every month.

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